Fullers Hill Cottages Booking Terms and Conditions
All bookings and payments accepted by Fullers Hill Cottages are subject to the terms and conditions which, on application by the hirer, are deemed to have been accepted in full.
Only the person named on the booking form may occupy the apartment.
Your booking is only confirmed upon receipt of full payment which will be taken at the time of the booking.
All prices are quoted in UK pound sterling (GBP), they are subject to VAT.
Cancellations are permitted at any time but must be made in writing by post or email and are subject to a fee.
Cancellations made over one month in advance of the booked period only need pay a £50 per night booked administration fee.
Cancellations made within four weeks of the booked period are liable to pay 100% of the booking price.
Your booking will be deemed cancelled the day your notification of cancellation arrives at our office.
Fullers Hill Cottages reserve the right to cancel your booking; a full refund will be given.
Facilities and Services
All apartments are fully furnished and themed appropriately.
Kitchens are fully equipped with all cutlery, crockery and utensils. Kitchens appliances include an oven with hob, dishwasher, fridge/freezer, kettle and toaster. Other facilities include an iron and ironing board.
Laundry facilities are available in a communal area outside of the apartment.
Cleaning products are provided.
The lounge is equipped with a flat screen 3D internet enabled TV with freeview TV and blueray DVD player. Free WI-FI is available throughout the apartment or through an LAN port.
Under floor heating is controlled with mobile control panels.
A hair dryer is available in each apartment.
No items are to be removed from the apartment during your stay.
The price quoted for the apartment includes utility bills. Should you require a cleaning service then this is charged at £20 per hour.
Arrival / Departure
All apartments are usually available from 3 pm on the day of arrival and must be vacated by 11 am on the day of departure.
The property and all equipment must be left clean, tidy and free from any damage at the end of the rental period. A fee of £100 will be charged for any apartment left dirty beyond what normal. The hirer will be responsible for making good any damage to the apartment or its content, except in the case of normal wear and tear. All damages will have to be paid for.
Dogs are welcome, but please tidy up after them. No dogs are allowed on furniture.
Walking packs are provided.
Fullers Hill Farm cannot be held responsible for any personal injury, loss or damage that occurs within the apartment.
We ask you to respect other residents. No loud noise or music between the hours of 11pm and 7am.
Well behaved pets are allowed with prior permission. The hirer will be responsible for making good any damage to the apartment or the surrounding outside area. Bedding and food/water bowls will not be provided. Any fowling must be cleared immediately.
Please be aware that the apartments are located on a working farm with a rural airfield, guests should stick to designated areas at all times for their own safety. There are numerous public foot paths that can be enjoyed crossing the farm.
Representatives of Fullers Hill Cottages maintain the right to access to the apartment at any time without regard to the convenience of the hirer, for the purpose of inspection, essential repairs or maintenance work.
Apartments are strictly non-smoking.
Verbal or physical abuse against staff members or other guests will not be tolerated your booking will be terminated and no refund given.
Any complaints about the apartments or their contents should be brought to the attention of Fullers Hill Cottages at the earliest opportunity, preferably during your period of stay.
Written complaints should be sent to:
Fullers Hill Cottages, Fullers Hill, Little Gransden, Sandy, SG19 3BP.
Fullers Hill Cottages will take all reasonable steps to resolve the problem.
The apartment hire cost does not include any personal insurance cover. It is advisable to take out insurance against cancellation, personal accidents and illness.