SIBTON PARK FARM Self Catering Cottages
TERMS AND CONDITIONS Self-Catering
The person whose name appears on the Booking Form agrees to take full responsibility for ensuring that all members of the party adhere to the Conditions of Let set out below. In these Conditions of Let, “Owner” refers to the owner of the property you are booking; “Property” refers to the cottage you are booking.
1. The number of people occupying any one Property is limited to that stated on the website, unless by prior consent with the Owner.
2. You must pay a £50 deposit on booking, with the remainder of the balance payable four weeks before the start of the let. If a booking is made less than 4 weeks before the start of the holiday please pay the full rental charges at the time of booking, having first checked that the Property of your choice can be reserved for you. Failure to pay the balance of rental charges by cheque, Bank Transfer or Bank Card will result in the Owner treating the Property as available for re-booking. We will send you a receipt for the deposit, an invoice for the balance, confirmation of your booking and directions, either by email or post as required. For bank transfer- our details are Natwest Ely Branch 52-41-19 Account No 43077692 please notify us by email
3. Please notify the Owner of any cancellation in writing. If a notice of cancellation is received between the dates of your deposit being received and the final payment being due then the deposit will be retained unless the Property can be re-let. If cancellation is made within four weeks of the holiday start then the whole amount will need to be paid unless the Property can be re-let. If a re-let is successful then a full refund will be made, less an administration fee of £25 per week. If the Property cannot be re-let, no refund will be given.
4. To safeguard against cancellation charges & other unforeseen eventualities we strongly recommend Cancellation Insurance.
5. Should the Property, subsequent to booking, become unavailable through any cause, you must accept that the Owner’s liability is limited to the amount of any rent paid.
6. No pets are allowed - Assistance dogs for people with disabilities are accepted.
7. No Smoking inside the Cottages or in the vicinity of Cottages or Farm Buildings at Park Farm. It is your responsibility to familiarize your guests with exit doors and windows to leave the property in case of emergency. Please make sure the door and window lock keys are visible and easily accessible to guests in an emergency.
8. You accept that the responsibility for personal property of guests occupying the accommodation is solely theirs. All vehicles are also left at the guests’ risk. Guests agree to absolve the Owner of any responsibility for any accident or mishap to persons or property whilst on the premises or whilst engaged in any activity therein, or from any illness or injury arising from any causes whatsoever.
9. You agree to use the Property solely for its intended purpose as self-catering accommodation and to accept the Owner’s right to refuse to hand over the Property to any person deemed unsuitable to take charge. Causing a nuisance or disturbance to neighbours or other guests, unreasonable behaviour or disrupting the running of the farm may result in the Owner requesting you to leave.
10. You agree to allow the Owners or agents access to the Property at all reasonable times. We will only ever request access to your property in case of an emergency, e.g. a water leak.
11. If you choose to tick the box for our email news from Park Farm Sibton we will only use your email address for correspondence regarding your booking or updates. We do not pass on any customer email addresses to any other businesses or organizations.
12. We have our own sewage treatment plant so please do not flush any non bio-degradable items down the toilet as they cause blockages and damage screens in the plant. Please bag it and bin it using the bags supplied in bathrooms.
13. You must respect and look after your accommodation during your stay and you must leave the Property clean and tidy. Please let us know of any damage or breakages so we can repair or replace them for the next guests. We reserve the right to charge for any damage or breakages.
14. You must vacate the Property by 10.00am at the latest on your day of departure unless special arrangements have been made with the Owner. This is to allow us to prepare the Property for the next guests.
15. Guest arrival time is from 3.00pm -5.00pm. Please let us know if it is likely to be later then we can arrange to meet you.
16. All of our portable electrical appliances have been tested and approved within the terms of the Fire Assessment Regulations. As the use of your own personal electrical equipment is out of our control it must be at your own personal risk.
17. Guests using Park Farm Wi-Fi to access the internet must not use the Park Farm internet access to download pirated material such as music, films, games or other inappropriate material. Doc/reviewed 07/16
Visit Britain - Fire Risk Assessment
Address of Property Assessed: Park Farm Holiday Cottages Sibton,Saxmundham,Suffolk IP17 2LZ
Person Undertaking the Assessment - Name: Anne Lawrence
Position: Partner R & A Lawrence T/A Park Farm
Date of Assessment: First publish 24/05/13 updated 09/11/15
Fire Risk Assessment
Step 1 - Identify Fire Hazards and Fire Risks.
1.1 Sources of ignition
a) Electrical - wiring and appliances
1 5 year electrical wiring check completed and assessed to a satisfactory standard August 2010 and repeated in November 2015.
2 The condition of leads and appliances are checked weekly or when cottages are serviced.
3 All fuseboard/circuit breakers are in good condition and correctly labelled checked November 2015.
4 All appliances are tested to be working correctly and deemed sound when cottages are serviced, usually weekly and action taken if not.
5 Regular PAT testing on all portable appliances.
b) Cooking - especially deep-fat frying
1 Guests are shown the electrical cooker and microwave as part of their introduction to the cottage. There are no deep fat frying pans in the cottages or electrical deep fat fryers.
2 There are no cooker hoods in any of the cottages. All kitchen areas are fitted with extraction fans, smoke alarms and CO monitors.
1 Smoking is not permitted in the cottages or in close proximity to farm buildings on the site.
2 No ashtrays are provided to encourage compliance with our no smoking policy.
1 No candles are supplied in the cottages. A T-lamp torch is provided for emergencies and power failure and checked every time the cottage is serviced.
e) Heaters and boilers
1 All cottages are heated with oil fired boilers
2 There are no freestanding heaters in the cottages
3 No freestanding heaters in guest areas
4 the boilers have a regular service history
5 Carbon Monoxide Monitors fixed in each cottage
f) Open fires NONE
g) Others NONE
1.2. Fuel present Oil
h) Elements of structure
1 All floors are solid concrete and no floorboards
2 Walls are a combination of brick, flint and some lap boarding with pantile roof. The external boarding is potentially combustible but is limited to one wall and underneath is brickwork.
3 All cottages have exposed hardwood wooden beams in the ceilings.
i) Furniture and furnishings
1 All furnishings meet the requirements of the fire regulations.
j) Domestic waste
1 We have a designated area for recycling bins and waste disposal away from the cottages in the car parking area. Guests are encouraged to clear any waste generated by them using the bins supplied.
2 There are no possible sources of ignition close by
k) Other items - e.g. petrol for lawnmowers, cleaning materials etc
1 There are no highly inflammable liquids or substances for use in or near the cottages. All farm materials are stored in the locked farm store at the other end of the site well away from the cottages.
1.3. Activities that might cause a fire, including work processes/procedures etc.
There are no lighters or matches provided in any of the cottages. All cookers are cleaned weekly. No visitor’s pets are allowed on site.
Step 2 - Identify Persons at Risk.
2.1 Number of guests
Bluebell Cottage sleeps up to 2 persons plus cot
Bonny, Buttercup and Bertie sleep up to 4 plus cot
All cottages have wheelchair access and are single storey. We do not provide assistance with guest’s personal care, anyone who is not capable of independent living and needs help would bring that help with them. Obviously all help possible would be provided to all guests in the event of a fire.
2.2. Number of staff/employees
There are no employees under the age of 18. On Friday’s changeover day up to 4 members of staff would be present from 9.00am for up to 4 hours to assist with servicing the cottages. No staff other than the partners R & A Lawrence are resident on site.
Step 3 - Evaluate the Risks.
3.1. Means of escape
a) Detail the type of property:
All cottages are single floor ground storey with easy exit via wide doorways and large ground floor windows.
All cottages have a T light in the event of a power cut to aid evacuation.
b) Detail the number of exit doors and where they are:
All cottages have doors which are wide access and wheelchair friendly with a simple key lock, no Yale locks and window lock keys are visible and provided with windows. All doorways are well away from furniture to prevent accidental blocking.
Bertie Cottage has the additional benefit of easy open French doors with the key kept permanently in it, which open from the living area on to a level garden area.
3.2. The fire alarm and fire and CO detection
c) Describe what fire alarm and fire and Carbon Monoxide detectors have been provided:
All cottages have mains connected smoke detectors with rechargeable battery backup which are tested and recorded regularly.
All cottages have a Carbon Monoxide detector fitted according to instructions in the vicinity of the oil fired boilers. These are battery operated and test button checked routinely.
3.3. Fire fighting equipment
d) Detail what fire extinguishers/blankets are provided and where they are.
All cottages are provided with a regularly serviced foam fire extinguisher and fire blanket in the kitchen area
A site, fire extinguisher is situated and clearly visible in the main car park adjacent to the recycling and refuse bins.
3.4. Escape lighting
e) Detail areas covered by emergency lighting (if any):
A torch is provided in all cottages from a mains T light to provide light in event of a power cut.
3.5. Evacuation procedure
f) Describe the evacuation procedures
What to do in case of a fire notice is displayed in each cottage for staff and visitors.
Issue 4 Created: 09.11.15 for review 28.06.16AL