Arrival and Departure Times
You can arrive from 3pm onwards. Please leave your accommodation by 10am on your departure day unless we have agreed otherwise.
Cancellation and Changes to Bookings
Please check everything we send you about your booking and let us know straight away if any of the information is wrong. We will do our best to make any changes to your booking but it may not always be possible. You may cancel your booking at any time, this may incur a cancellation fee, please refer to our full terms and conditions on The Old Granary website. Any changes or cancellations must be made in writing. Our terms and conditions contain full details of our cancellation policy and changes to bookings policy including any relevant fees or charges.
Pets and Assistance Dogs
We regret that we do not allow your pets to join you at The Old Granary. Assistance dogs are very welcome. There will be no extra charge and we will do all we can to support their stay.
Smoking is not permitted anywhere in The Old Granary or immediately outside the building where smoke will disturb other guests. There will be some provision for smokers away from the building. Please do not smoke in the farm yard, sheds or near dry crops or straw.
Damage to the Property/Breakages
You must leave the property in a clean and tidy condition. Damage caused to The Old Granary or its contents must be reported immediately. Guests are liable for the cost of replacement and repairs.
Personal Injury or Loss of Property
We cannot accept liability for death or injury sustained by any guest or for the loss or damage to any guest’s property brought on to the premises including vehicles. Insurance Visitors are responsible for obtaining their own holiday/travel/cancellation insurance.
We want you to have a safe and enjoyable stay with us and we are keen to explain our work on the farm to you. The Old Granary is set within the working farm yard of Manor Farm and farm machinery will be operating there. There is also a pond and a reservoir nearby. Sometimes people shoot on our land (but dates for this will be put on nearby noticeboards and can be found on the FAQ section of The Old Granary website). You are responsible for your own safety and the safety of any children with you at all times. Please stay away from machinery in the farmyard and do not enter fields where machinery is operating. Please drive carefully on farm roads and leave gates as you find them. Read any notices and ask us if you are unsure of where you can go.
Guests must be aware that a CCTV system is in operation at the farm yard and in the vicinity of The Old Granary. This is for the safety and security of guests and others accessing the farm yard.