Terms and Conditions
The contract is for a short-term holiday rental of the property specified on the booking form made between the client and the owners of Moonrise Lodges, Caroline and Jonathan Brook and client. It is binding from the time that booking is made and the client has received written confirmation and is inclusive of all the following conditions.
By making a booking the client contracts on behalf of himself/herself and all those in his/her party and represents that he/she has the authority to accept these conditions on behalf of and binding upon all guests in his/her party.
Bookings are accepted on the understanding that the property is taken for holiday purposes only and that, excepting babies, the number of people in each property is limited to that entered on the booking form.
The client and any friends or family of the client visiting the property while the client is staying there must adhere to the conditions of the contract, including the rules and procedures contained in the information folder provided in the property. If inviting friends to visit the client must first seek the permission of the owners.
Booking and Payment:
The owners reserve the right to alter prices on our website. We will advise you of the current price at the time of booking. A binding contact comes into existence between the client and the owners once we have received your deposit and we have issued an email/postal letter containing your booking confirmation.
We reserve the right to refuse any booking before we send you written confirmation. If we do this we will inform you in writing and promptly refund any money paid to us.
Period of Hire:
Rentals for Moonrise Lodges commence at 3;00 pm on the day of arrival and terminate at 10.00am on the day of departure.
Right of Entry:
Whilst respecting the reasonable privacy of the client, the owners of Moonrise Lodges reserve the right to access all properties at all times, if necessary, for repairs and emergencies.
Care of the Property:
The client shall take all reasonable and proper care of the property and its furniture, pictures, fittings and effects in or on the property and leave them in the same state of repair, condition, cleanliness and tidiness as at the commencement of the rental period.
Breakages or Damage:
The client is required to inform the owner of any damage or breakage in or around the property promptly so that it can be repaired and replaced for the next client.
The client is bound to reimburse the owners for replacement, repair or extra cleaning costs where reasonably demanded by the owners for damage caused by the client.
Rules and Procedures:
Clients are required to observe the rules and familiarise themselves with the procedures contained in the information folder provided in each property.
Smoking is not permitted anywhere inside the lodges or on the decking.
No pets are permitted in the Park Wing or Garden Wing.
A maximum of two dogs are permitted in Fursdon Cottage subject to prior arrangement with the owners and the following conditions.
Dogs are not permitted upstairs or on the furniture. Dogs must not be left unattended in the cottage at any time.
When out of the cottage the dog must be on a lead under the control of a responsible adult at all times. The client must clear up after the dog promptly, whether in the garden or out on a lead on the estate, and dispose of bagged waste in an exterior bin.
The client is responsible for any damage howsoever caused by their dog and liable to reimburse the owner for any replacement or repair thereby necessitated. The owners reserve the right to terminate the contract if the behaviour of the client's dog is considered unacceptable.
The owners of Moonrise Lodges are not liable for any loss or damage to any client's property or any property belonging to a member of the client's party howsoever caused.
The client or members of his/her party cannot hold the owners of Moonrise Lodges liable for any personal injury/death howsoever sustained where the owners and/or their employees have used reasonable skill and care; and/or where caused by the fault of the person(s) affected or any member(s) of their party (including inadequate supervision of children); and/or where caused by the fault of a third party, and/or where caused by an event that could not have been reasonably foreseen or avoided.