In these booking conditions, 'you' and 'your' means all people named on the booking form (including anyone who is added or replaced at a later date). 'We', 'us' and 'our' means D.Dalton and Sons Ltd, Bockhampton Farm, Nr Christchurch,Dorset, BH23 7AF
Before booking through us, please read these conditions carefully and all the other information relevant to your booking, including:
the property rental conditions (which means all information in any specific conditions or restrictions set out in the brochure or website description of your chosen property or properties); and
the 'Important information' section of , the website or other publication we tell you about.
Please note that check in time is 4pm on your arrival day, and check out 10am on your departure day, unless a prior arrangement has been made with ourselves.
We are the owners of the accommodation ('owner'). When you book a property with us acting you are actually entering into a contract with us.
1 Making your booking
All bookings depend on the property being available. You as the person in charge of the party (the party leader) must be at least 18 years old at the time of booking. All other members of the party must authorise you to make the booking on the basis of these conditions. By making the booking, you confirm that you are authorised to make the booking and that all other members of the party agree that the booking will be governed by these conditions. You are responsible for making all payments due to us.
As long as the property is available and we have received all the relevant payments, we will give you written confirmation (see below) as soon as reasonably possible. This confirmation will show your booking details and the amount you still owe for the booking. Your binding contract with us will begin when we issue the written confirmation. For bookings made within 14 days of the departure date, you will have a binding contract with the owner when we give spoken or email confirmation of your booking to you and you have made the appropriate payments to us. If we pay the deposit into our bank account, it will not mean we accept a booking.
We will give you written confirmation either by post or by email. If you book with us online, we will acknowledge that we have received your booking and then send you confirmation by email. If you book by post or phone, we will send your confirmation to you by post or email unless you tell us at the time of booking that you would prefer it to be provided by email. It is your responsibility to check your emails regularly and to let us know about any change to your email address.
We, on behalf of the owner, have the right to refuse any booking before we send you your written confirmation. If we do this, we will tell you in writing and promptly refund any money that you have paid to us. In this case, we will not have any legal responsibility to you.
As soon as you receive your confirmation, you must check the details carefully. If anything is not correct, you should tell us immediately.
When you book, you should pay the deposit amount due by debit or credit card, or by sending us a cheque. (We only accept payment in pounds sterling.) We must then receive the rest of the money owed no less than 28 days before the start of your trip. However, if you book less than 28 days before the start of your trip, we must receive full payment of the total cost when you make the booking. For any accommodation booked less than two weeks before your intended stay, you must pay for the booking in full by debit or credit card, or by bank transfer, at the time of booking.
If you do not pay any payment due in relation to your booking by the appropriate date we, are entitled to assume that you want to cancel your booking. In this case, we will be entitled to keep all deposits paid or due at that time.
If you pay by credit card, we will charge up to 3% for each payment made this way to cover costs and charges we have to pay in connection with credit-card payments, subject to a minimum payment of £2. If your bank refuses to make your payment for any reason, we are entitled to make an administration charge of £26.
On arrival we take a £200 damages deposit, on a credit card, which will be refunded within 7 days of your departure on completion of a check by our cleaners, provided there have been no significant breakages and the property has been left in a clean and tidy condition. If this is not the case, we will contact you to discuss the problem. The property should be left in the same condition as when you arrived as much as possible. We will ask you to reimburse for significant breakages or damage to any of the fixtures caused during your stay.
We may increase or reduce the prices of unsold products and services or correct mistakes in pricing at any time before we confirm your trip. We will confirm the price of your booking when you make it. As changes and mistakes can happen, you must check all details at the time of booking.
All prices quoted or otherwise given to you include all charges and any UK taxes or government charges which may apply to your booking at the time it is made.
All prices are for the property and are not on a per person basis.
4/ Brochure or website details
We aim to make sure that the information provided by us is presented accurately on our website, in brochures and other promotional literature or material we produce and provide. There may be small differences between the actual property and its description. This is usually because we are always aiming to improve services and facilities. Occasionally, problems mean that some facilities or services are not available or may be restricted. If this happens, we will tell you as soon as reasonably practical after we become aware of the situation. We cannot accept responsibility for any changes or closures to local services or attractions mentioned in the brochure or on our website, by our advisers or advertised elsewhere. We make reasonable efforts to make sure that information we give you about your property and its facilities or services, as well as advertised travel and other services, is accurate and complete on the date given. We cannot accept responsibility for any inaccurate, incomplete or misleading information about any property or its facilities and services, unless this was caused by our negligence.
If you have to, or want to, cancel your booking, you must phone us on the number shown on your booking confirmation as soon as possible. The day we receive your notice by phone to cancel is the date on which we will cancel your booking with the owner.
Depending on your reason for cancellation, you may receive a refund of all money you have paid to us for your booking (apart from booking fees and, if it applies,, any amendment charges, and credit-card charges you have already paid). We will also keep a cancellation administration fee of £51 for each week or part of a week for your booking.
The conditions for getting a refund referred to above only apply if the cancellation applies to all members of your party. All prices are for the whole property and not on a per person basis.
Under your contract with us, to qualify for a refund you must have one of the following reasons and may be asked to send evidence;.
?Illness or pregnancy (we will need to see medical evidence that you or a member of the party is unfit to travel). ?Death ? Redundancy (as long as the employment has been continuous with the same employer for at least two years) ?Jury or witness service (in a court of law) ? Illness or death of a close relative (a close relative is defined as a husband, wife, civil partner, son or daughter, son-in-law, parent, mother-in-law or father-in-law, grandparent, sister or brother, fiancé or fiancée) ?Your home is damaged and cannot be lived in because of a fire, storm, flood, subsidence or malicious damage ?The police have asked you to stay at home, following a burglary at your home or place of business, during the period of your holiday or within the seven days before this ?You are in HM Forces and are posted unexpectedly or have leave cancelled if you are in the police (unless you can recover the cost of the lost booking from another source). ?Or, you are placed in quarantine.
Please note that all of the above reasons must have arisen after you made your booking and must not have been within your knowledge at the time of your booking.
We will ask you to fill in a booking cancellation form which may need signing by a medical practitioner or employer. In this case, we may need you to give us more information from other people (we will tell you at the time).
The following reasons for cancellation do not qualify for a refund as set out above. Suicide or attempted suicide, deliberate self-injury, the effect of alcohol or drugs, bad weather or any other reason which we have not specifically referred to.
If the reason for cancellation does not fall within one of those given above, for example, you do not want to travel, your leave is cancelled by your employer (other than HM Forces or the police) and so on, you will have to pay a cancellation charge based on the number of days before the arrival date at the property that we receive notice, as shown in the following table. This means that if you have paid the balance of your total booking cost and then have to, or want to, cancel, you may receive a refund of part of the cost. However, if you have not paid your total booking cost, including any booking fee and the premiums for any insurance (if you have bought this) by the time of your cancellation, you may have to make a further payment to cover the cancellation charge. For the purpose of the table below, accommodation cost means the total cost of the accommodation booking, including any extra items. You will still have to pay any insurance premiums, booking fees, credit-card charges and administration fees for making any changes.
If you have already paid insurance premiums, booking fees, credit-card charges and administration fees, we will not refund these if you cancel.
Number of days before the start date of your trip that we receive your notice to cancel
Cancellation charge (plus all booking fees, insurance premiums, credit-card charges or administration fees you owe)
More than 70 days
Full deposit (including any balance of the deposit due)
29 to 70 days
50% of the accommodation cost or full deposit (including any balance of deposit due), whichever is greater.
15 to 28 days
75% of accommodation cost
14 days or less
90% of accommodation cost
On arrival date or later
Full accommodation cost
If you live outside the UK and have booked through a local agent, the term accommodation cost in the above cancellation charges table means the amount paid by your local agent to us after taking off any booking fees, insurance premiums and any administration charge paid to us for making any change.
c Cutting short your stay
You can also get a refund as set out above if your stay is cut short for any of the reasons set out in b above. In this case, we will refund the appropriate percentage of the cost of your stay. This only applies if everyone from your party leaves the property. If your stay is cut short for medical reasons affecting any person in your party, you will need to produce a certificate from a local doctor, confirming that they needed to return home.
d Part cancellations
If only one person in your party needs to cancel, this will not normally affect the total cost of your booking unless you cancel any travel arrangements or extra services which are charged on a 'per person basis'. In these instances, we will provide a refund of any per person charges paid after taking off any cancellation charges made by the owner.
6 Cancellations or changes by us.We do not expect to have to make any changes to your booking. However, sometimes problems happen and bookings have to be changed or cancelled or mistakes in brochures or other details corrected. The owner has the right to do this. If they do, we, on their behalf, will contact you (by phone if reasonably possible in the case of a significant change or cancellation - we will let you know about minor changes by post or email) as soon as is reasonably practical. We will explain what has happened and let you know about the cancellation or change.
7 Events beyond our control
Unless we say otherwise in these booking conditions, unfortunately we will not be legally responsible either jointly or individually for any compensation if we are prevented from carrying out our responsibilities under this contract as a result of events beyond our control. This means an event we could not, even with all due care, expect or avoid, including but not limited to:
strike ?lock-out or labour dispute ?natural disaster ?acts of terrorism, war, riot or civil commotion ?malicious damage ?keeping to any law or governmental order, rule, regulation or direction ?accident ?breakdown of equipment or machinery ?insolvency or bankruptcy of an owner ? fire, flood, snow or storm ?difficulty or increased cost in getting workers, goods or transport; and other circumstances affecting the supply of goods or services.
8. GAMES ROOM AND CHILDREN'S PLAY AREA.
Children under 12 must not be left unaccompanied in the games room and guests are asked to please leave the room as they found it.
The children's play area is strictly for children under 12 years of age and it is the responsibility of the accompanying adult to supervise the children at all times.
Please note Newfield Cottages are non smoking and we do not accept pets unless by prior arrangement.
We also ask you to respect the other residents in the other cottages at Newfield and to keep noise levels to an acceptable level after 10pm.
Because of our remoteness from a bt exchange we have had to install our own fibre optic cable through a private company to supply wifi. This does mean that the supply is not unlimited.
"Free Wi-Fi is provided at for Newfield for general browsing. There is at least 5GBof data available per week per unit. This is ample for normal use, and would provide approximately 8 hours of iPlayer time. However higher rates of streaming movies, videos, you-tube etc would use more. We reserve the right to charge if usage goes significantly above this."
Candles or fireworks are not permitted at Newfield because of risk of fire and to livestock.
Dogs. We do accept dogs provided they are safe and child friendly. We normally only allow one dog per cottage and ask that they stay off the soft furnishings at all times. It is the owners responsibility to keep their dogs under control at all times.
This access statement does not contain personal opinions as to our
suitability for those with access needs, but aims to accurately describe
the facilities and services that we offer all our guests/visitors.
Access Statement for Newfield cottages
Newfield Cottages are 4 cottages made from a converted barn
in a quiet, rural location, in the middle of a farm. We are
situated half way up a hill, accessed by a farm track, which is
partially unmade (about 200 yards). The village of Pimperne is
one mile away and has a village shop, church and a pub.
Blandford Forum, which is a larger town is approximately 3
miles away. The cottages are all together, next to each other
and semi detatched. Forget Me Not sleeps 6 in 3 bedrooms and
is all on one floor, Rose is two storey and sleeps 5, Clematis is
single storey and sleeps 6 and Bluebell is two storey and sleeps
We look forward to welcoming you. If you have any queries or
require any assistance please phone 01258458623 or email
• The nearest railway station is Tisbury which is 20 minutes
drive or Salisbury which is 30 minutes but is easier for
taxis as it is a large town. Hilltop taxis in Shaftesbury does
wheelchair friendly taxis but there are also several other
local taxi firms who may be able to accommodate extra
• There is a bus stop in the village, one mile from the
cottages. Buses are not hugely frequent and are operated
by Wilts and Dorset buses.
• We would always recommend bringing a car to Newfield
because of our rural location.
• Newfield is on a farm so surrounded by uneven surfaces.
The track to Newfield is uneven and although the car park
is flat it is gravelled.
• Shopping can be delivered using the post code DT11 8BX
by Tesco or Waitrose.
• Someone can be on hand to help unpack shopping on
Key Collection, Welcome and Car Parking
• Keys are left in a secure location, described in your final
booking confirmation letter.
• We live next to the property so keys can be handed over if
that is preferred and someone can be on hand to assist
with arrival if requried.
• parking is outside the cottages, very close on a gravel
drive way. there is under cover parking for 6 cars.
• the car park area is flood lit and lighting bollards light the
paved pathway to the cottages. The pathway in front of
the cottages is mainly flat, but has one step down as you
• Forget me not cottage is nearest to the car park, followed
by Rose, Clematis and then Bluebell.
Entrance to Property
• Access to the properties is via large, split , stable type
doors, which all open outwards, apart from Forget Me Not,
which opens inwards.
• There is a door ledge at each front door.
• Each door has an exterior light which has a motion sensor.
• The owners will always do their best to assist with arrival
if necessary, if requested, in advance to do so and will
help source access ramps and mobility aids if required.
• Inside each cottage the floors are mainly carpeted .
Halls, Stairs, Landings, Passageways
• Forget Me Not and Clematis have no stairs.
• Each cottage, apart from Rose goes directly in to an open
plan living area.
• The carpets are short pile, with some rugs.
• Rose has a set of steep steps to access the first floor, with
a hand rail.
• Bluebell has a short set of steps, with a turn, which also
has a hand rail.
• all the living areas are open plan, so no doors. The seating
is mainly sofas, with a coffee table in the middle.
• There are open plan kitchens which each have a table and
chairs in the middle.
• Each living area has a flat screen tv and DVD player, with
remote control and freeview.
• The natural light during the day is good, especially in Rose
and Clematis which have large windows.
• By night there are ceiling lights, strip lights in the kitchen
areas, and table lamps and/or standard lamps in the living
• Rose has a separate sitting room and dining/kitchen area.
there are two steep steps up to the dining/kitchen area,
with a hand rail.
• Only Rose cottage has a separate dining area with a
kitchen at one end. it has two steep steps up to it, with a
• All dining tables are wooden, with wooden or wipeable
leather seating (in Rose). The seats do not have arms.l
• There isn't currently room to manoever a wheelchair
around the tables, but furniture could be rearranged if
• Kitchens are all open plan, with kitchen tables and chairs
in the centre.
• the kitchen units are a combination of floor and wall units.
The wall units currently contain the crockery and glasses,
but these could be moved to assist if necessary.
• each kitchen has an electric oven and hob, fridge and
separate upright freezer (fridge above and freezer below)
apart from Bluebell which has an under counter fridge with
a small freezer unit in the top.
Bedrooms and Sleeping Areas
• please see website pictures for detail of bedrooms. Twin
beds are zip and link so can be converted into doubles if
• The king sized beds in Clematis and Rose can be
converted into twins if necessary.
• Clematis and Rose both have a set of bunk beds.
Bathrooms, Shower-rooms and Toilets
• the master bedrooms in Forget Me Not and Clematis both
have ensuite shower rooms.
• In Forget Me Not there is not enough room for a wheel
chair to go around the beds, but in Clematis, the room is
bigger and would be more suited to wheelchair users.
• The bathroom in Forget Me Not has a grab rail next to the
• Taps are turn taps.
• Each cottage has it's own flat area of lawn outside the
property, with wooden garden furniture and parasol. The
garden chairs have arms. There is a larger area of lawn
which is accessed up a steep slope. Here the lawn is
undulating and quite uneven.
• The footpath running alongside the cottages is made of
square, flat paving stones.
• Trained assistance dogs are welcome.
• decor is generally yellow walls and beige carpets with
white wood work.
• Free wifi is provided in each cottage.
• Mobile reception is poor.
• The nearest hospital with an A and E unit is Dorchester
• Blandford forum has two doctors surgeries, the details of
which can be supplied on request or details are in our
• we supply leaflets and information on all local attractions
and maps of the surrounding areas in our games room.
• the games room has table tennis on the ground floor and
a second floor, with steep stairs up to a seating area with
television and DVD player.
• the games room is carpeted.
• We are constantly looking at ways to improve and invest
every year in our facilities. current plans include updating
kitchens and living areas and our outdoor facilities.
Address (Inc postcode):
Newfield Farm, Pimperne, Nr Blandford Forum, Dorset. DT11
Hours Of Operation:
Local Equipment Hire:
Dorchester Red Cross
Local Accessible Taxi:
Hilltop Taxis Shaftesbury
Local Public Transport:
Wilts and Dorset buses