Please take time to read our terms and conditions. If you have any questions please contact me directly and I will be only too happy to help. Bookings - All bookings are made on a first come first serve basis. Deposit, Cancellation and Insurance - A contract is made between us once I have received your deposit within 7 days of your reservation.If you need to cancel please contact us immediately, For cancellations made up to 21 days before your date of arrival, the deposit will be retained but can be used against a future booking taken within 12 months of the cancellation. For cancellations made after this time, or by failing to take up the booking without cancelling, you will be liable for the total amount. For this reason we strongly recommend that you take out travel insurance, for any unforeseen cancellation, which is inexpensive and can be obtained from any good broker such as www.guestfirst.co.uk Check in - Your accommodation is available from 3.00 pm on the day of arrival. I would appreciate it if you could phone or email a couple of days before your stay to give me some idea of your arrival time so that there is someone to welcome you, once here you will be given a key so you can come and go as you please. Check out. - I ask that you please vacate your room by 10.30am unless prior arrangements have been made. Damages and Breakages - Please take care of our home. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report as soon as they occur especially if you accidentally spill something - its much easier to clean if we know what it is and act quickly. I do not normally charge for breakages, but reserve the right to charge for repair or making good if the damage is significant. Data - Some of the data gathered during the course of this booking may be held on computer. I would like to hold this data after your visit to be able to inform you of future offers. If you would prefer myself not to hold this information please let me know. Liability - I do not accept liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless caused by a negligent act by ourselves. Non-Availability - I would only cancel your booking if your accommodation was unavailable for reasons beyond our control e.g. fire, flood etc. We would attempt to find you alternative accommodation, however if this is not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability will not extend beyond this refund.In addition, whilst we will do our best to accommodate individual requests, I cannot always promise to reserve the preferred choice of room. Prices - The price includes accommodation and breakfast only. All extras such as evening meals, are additional with the exception of tea and coffee trays and your complimentary tea on arrival. Our preferred method of payment is cash, cheque or BACs. We reserve the right to change our prices at any time. This does not affect bookings already made. Children - Must be supervised at all times, their safety is your responsibility. Burnville Farm is a non smoking establishment.