Elmsted Court Farm

Elmsted Court Farm

Terms and Conditions

Bookings

Bookings can be made by

• telephone
• e-mail
• or in writing

We will send you an e-mail or letter confirming the booking and letting you know the agreed cost per night.  Payment in full is due on departure.  We do not accept credit cards.  Cash, BACS or cheque. The price includes accommodation and breakfast.

Cancellation and Insurance

Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable.  For cancellations made up to 7 days before your booking you will not be liable for the total balance. For cancellations made after this time or by failing to take up the booking without cancelling you will be liable for the full amount.  For this reason you may wish to take out holiday insurance. 

We will only cancel your booking if the accommodation is unavailable for reasons beyond our control.  We would attempt to offer you alternative accommodaiton, however if this was not possible, or unacceptable to you, we would refund all monies paid by you.  Our liability would not extend beyond this refund.

Non-Smoking

Elmsted Court is a non-smoking residence and we would kindly ask that guests respect this.

Arrival

Rooms are available from 4.00 p.m. on the day of arrival unless otherwise arranged.  Please confirm an approximate arrival time after 4.00 p.m.

Departure

Please vacate your accommodation by 10.00 a.m. on the day of departure, unless otherwise arranged. Your bill for the accommodation and any extras is payable on departure.

Damages and Breakages

Please respect our accommodation - it is our family home.  You are responsible and liable for any breakages or damage which you cause to the accommodation or its contents. Please report these as soon as they occur.  We do not normally charge for minor breakages, but we may send an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge if it is not reported.

Liability

We do not accept liability for any damage, loss or injury to any member of your party or any vehicle or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Data

Any data gathered during the course of this booking may be held on computer.

We look forward to welcoming you to Elmsted Court Farm

Elmsted Court Farm
Elmsted
Ashford
Kent TN25 5JN

ACCESS STATEMENT

The bed and breakfast is in our late 14th century farmhouse, situated off the road in its own grounds. We have tried to provide as much information as possible in this statement, if you have any queries please do call. We look forward to welcoming you.

Pre-Arrival

• We have a website – www.bandbcanterbury.co.uk
• Bookings/enquiries can be made via e-mail – carol@elmsted-court-farm.co.uk, or phone 01233 750269
• The nearest bus stop is 0.5 miles away, there is a very limited bus service to and from Canterbury
• The nearest train station is at Wye, 4.5 miles away

Arrival & Car Parking Facilities

• There is car parking off road to the side of the house which is gravel. There is a concrete path to the side stable door of the property.  There is car parking for larger vehicles in the farmyard if required.
• The entrance at the side of the house has one step 11 cm high. A ramp can be provided upon request. A step into the door is 11 cm. The door is hinged on the right and it is 75 cm wide. There is an outdoor light.

Entrance/Lobby

• The lobby measure 115 cm x 280 cm
• There is lino floor covering with a runner on top
• There is a light switch on the left hand side by the entrance door
• The door leading into the reception area is hinged right. Height of door 180 cm width 76 cm

Reception Area/Stairs

• The flooring is quarry tiles
• The door to the stairs is hinged left, width 73 cm height 180 cm
• The stairs are carpeted
• There are 12 steps in a slight spiral to left and right each step is approximately 19 cm high.
• There is a hand rail on the left and right hand side of the stairs

The Oak Bedroom

• Door width 74 cm hinged on the right
• 2 x 91.5 cm beds (Zip and linked to form super king 183cm wide double
• Bed height 64 cm floor to top of mattress
• Non feather duvets and pillows
• Sheets, duvet covers and pillow cases cotton/polyester
• Bed is movable if more space is required to one side
• Flooring – short pile carpet
• En-suite door hinged on the right 53 cm wide
• Door height 170 cm
• 2 Steps into en-suite, 46 cm wide 12 cm deep
• Toilet Seat 42 cm from floor
• Shower door hinged left, door width 74 cm
• Step over into shower 15 cm
• Sink height 80 cm

The Elm Bedroom

• Door width 67 cm hinged on the right
• Door height 190 cm
• 2 x 91.5 cm beds (Zip and linked to form super king 183cm wide double
• Bed height 60 cm floor to top of mattress
• Non feather duvet and pillows
• Sheets, duvet covers and pillow cases cotton/polyester
• Beds are movable if more space is required to one side
• Space between beds 46 cm
• Flooring – short pile carpet
• En-suite door 60 cm wide, 172 cm high
• Shower door hinged right, door width 60 cm height 172 cm
• Step over into shower 14 cm
• Toilet seat to floor height 40 cm
• Sink to floor height 82 cm

Dining Area

• The dining area is accessed via the kitchen
• Kitchen door hinged to the left, 76 cm wide and 170 cm high
• Carpet flooring
• Step to dining area 7 cm through doorway 72 cm wide
• Dining Table 73 cm high
• Dining chair 46 cm from floor to seat

Outside

• Large lawn area available
• Garden seats available
• Trampoline

Additonal Information

• Information folder is produced in size 16 font
• Mobile phone reception is restricted in some areas.
• Wi fi is available
• The property is non smoking
• In the event of fire we ask that you leave the building immediately. Raise the alarm and assemble on the lawn area by the farmhouse.

Contact Information

Carol Jakeman
Elmsted Court Farm Elmsted Ashford Kent TN25 5JN
Tel: 01233 750269
Email: carol@elmsted-court-farm.co.uk
Website: www.bandbcanterbury.co.uk
Mobility Centre 01227 450743
Local Public Transport numbers: Bus 01233 812002
Train Services 0871 200 4950
Arrow Taxis 01233 666666
City Cars 01227 454445

We welcome your feedback to help us continuously improve if you have any comments please phone 01233 750269 or email us at elmstedcourt@btinternet.com