TERMS AND CONDITIONS OF BOOKING
(Please retain for future reference)
BOOKING: Provisional bookings remain firm for one week pending return of the booking form and 30% non-returnable deposit. The balance is due six weeks prior to the arrival date; non-payment by the due date (unless previously arranged in writing with West Middlewick Farm) will be treated as cancellation. If the booking is made less than six weeks prior to the start date of your holiday, then payment is required in full at the time of booking.
SHORT BREAKS: We are pleased to offer short breaks at any time of year. However, we can only accept bookings up to two weeks in advance for short breaks during July and August, bank holidays and school holidays including Christmas and New Year.
CANCELLATION: In the event of cancellation, please advise us immediately. We will attempt to re-let the property and return your payment. If we are unable to re-let, all monies will be forfeited.
INSURANCE: Cancellation insurance cover is not provided and should be arranged independently if required.
ARRIVAL AND DEPARTURE: The log cabins are available from 4pm on the day of arrival until 10am on the day of departure. If you are staying for one or more weeks the changeover day is Saturday.
CLEANING, DAMAGE, BREAKAGES: The log cabins should be left clean and in the same condition as found. Any breakages should be reported and we reserve the right to charge for any non-trivial damage.
GUEST NUMBERS: The number of people occupying the log cabins must not exceed the number stated without written approval from West Middlewick Farm.
PETS: Dogs are welcome in The Otter, Exmoor and Dartmoor cabins and only by prior arrangement. Maximum 2 dogs.Dogs are not permitted on the beds or other furniture. No dogs are to be left unattended in the log cabin at anytime regardless of whether they are crated or not. The Dalch and the Churn are pet free cabins.
NO SMOKING: We request all guests adhere to our non-smoking policy in the log cabins.
GROUPS: We regret no hen or stag parties.
FORCE MAJEURE: In the unlikely event of your log cabin being unavailable for reasons beyond our control, e.g fire damage, we will endeavour to find similar alternative accommodation or give a complete refund. No further liability will be accepted.
LIABILITY: The use of accommodation, facilities and grounds are entirely at the hirer’s risk and no responsibility can be accepted for injury, loss or damage to the hirer or the hirer’s companions and guests.