Terms & Conditions
Bookings: All cottages are booked Friday to Friday and short breaks are Friday to Monday and Monday to Friday.
We accept any day to any day out of season booking subject to availability.
A Deposit is payable at the time of booking of 20% of your holiday cottage cost. Once the booking has been made and our receipt issued the deposit may not be refunded should you subsequently cancel or fail to comply with conditions.
The balance of the monies must be received at least 56 days before the date on which the holiday is due to start (no reminders are sent). Failure to comply with this condition may result in the loss of your deposit and the cancellation of your holiday.
Lower Wood Farm caters mainly for young families.
Lower Wood Farm reserves the right to refuse any booking application, or to refuse or terminate accommodation at their absolute discretion.
The organiser or leader will be responsible for completing the party details and ensuring all guests are aware of our Group bookings requirements.
Each cottage is the responsibility of the named guests on the booking form as detailed in Lower Wood Farm conditions of hire.
Lower Wood Farm does not accept booking from anyone under 18 years of age.
We cater primarily for family bookings – therefore single-sex groups and/or younger parties may not find us suitable.
Where a number of families wish to join together and enjoy a weekend or holiday at Lower Wood Farm bookings are accepted with the understanding of the following group conditions.
Group bookings at Lower Wood Farm: Group bookings, multi-cottage bookings are taken mainly out of season.
Under no circumstances must the cottage offered for more persons than the number for which the accommodation is intended occupy hire.
We are trying to provide facilities to meet the needs of all guests while retaining the security and well being of our property. Contact prior to the arrival of group bookings needs to be made with the organiser to ensure that all their party are fully aware of our conditions of hire, safety rules and are happy to comply.
We require a security deposit for group bookings, which is payable with the balance payment 56 days before arrival and returned within 7 days of departure. Less excessive breakages and cleaning.
We try to meet the needs of all guests staying at Lower Wood Farm. Large group bookings do require attention and planning. With discussion all can be ready and in place for your arrival and requests catered for. Please contact us in advance for special requests.
Group Dining: We are able to provide large group dining for up to 50 guests in a private dining room and this is serviced by our outside caterer. Guests are requested to dine in their own cottages at all other times. Extra dining is by prior arrangement. We can assist with portable dining table and further cutlery and crockery in certain cottages where space permits. We can assist with an outside catering service.
We do not permit the moving of equipment and furniture from cottage to cottage.
We do not permit house parties.
Maximum dining in Lower Wood Farm Cottages: Braeburn Barn caters for 10 but can increase to 16 (with extra table); The Farmhouse caters for 7 but can increase to 10 (with extra table); The Cottage caters for 6 but can increase to 10 (with extra table); The Appleloft 6; Bramley Cottage 6; Russet Cottage 6; Pipkin 4; Cape Cottage 8. This is the safe set number of diners that each cottage can cater. Please do not exceed.
Cancellations: Cancellations are effective from the date on which we are advised. We will acknowledge your cancellation in writing. Deposits are NOT refundable. You are still liable for the balance payment if we are unable to re-let the accommodation. If full payment has been made we will endeavour to re-let your holiday accommodation and refund whole or part of the balance fee we receive on re-letting. For this reason we strongly recommend you take holiday cancellation insurance.
Arrival/Departure: On the day of arrival your cottage is booked from 2 pm. On the day of departure all accommodation is to be vacated by 10 am.
You are obliged to leave everything in a clean and tidy condition.
All bookings are accepted on the condition that a security deposit is paid on arrival of £100.00 (credit/debit card) per property. The security deposit is refunded if the cottage is left in a clean and tidy condition and any breakages have been reported and dealt with prior to departure. You will be emailed confirmation within 24 hours of departure of any charges for excessive cleaning or missing items.
Loss or Damage: The Hirer will be held responsible for the loss or breakage of any fixture, fittings, utensils, crockery or cutlery. Please report any loss or breakages.
We reserve the right to enter any accommodation (without prior notice if this is not practical or possible) or if special circumstances or emergencies arise.
Pets: We regret pets cannot be permitted into the cottages.
Liability: Lower Wood Farm cannot be liable in the event that accommodation or advertised facilities are not available due to circumstances beyond their control.
Lower Wood Farm cannot be held liable for any loss or damage, however caused, to customer’s property of any description during their stay at Lower Wood Farm.
We remind you that Lower Wood farm is in no way responsible for loss or damage to your property whilst you are here. We recommend therefore that you insure your personal effects, clothing and cash in the normal way before coming on holiday.
Lower Wood Farm is a non-smoking establishment.
That dining/catering is discussed and agreed with all extras in place for you on arrival. This is to ensure that your stay is an enjoyable one.
Our cottages are designed and equipped to meet the needs of the number of sleeping guests in each property.
Swimming Pool: Our Health and Safety requirements for the use of the swimming pool and facilities are displayed in each cottage on arrival. All guests are required to read before using facilities.
Lower Wood Farm Indoor Swimming Pool is for the use of persons staying at Lower Wood Farm. All guests agree to abide by the health and safety rules. Use of the swimming pool is entirely at own risk, no lifeguard, no lone swimmers, no unaccompanied children, and no hoist. Ensure you read our swimming pool safety rules.Visiting guests may use the pool by prior arrangement with the owners and a small charge will be applied.
The use of the swimming pool must be supervised by an appropriate number of adults to children at all times. This will be confirmed with you on the number of children in your party. High bather use of the pool increases the risk of an accident.
We reserve the right to withdraw the use of our facilities if our Health and Safety rules are not complied with.
Play Barn: The Play Barn may be used for private parties with prior notice.
Our new Play Barn and dining room are away from the cottage buildings. This will enable large groups to be able to “get together” without disturbing the ambiance of the cottage complex.
Outdoor Facilities: Late night use of the outside barbecue, play area and gardens may require consideration to other guests staying at Lower Wood Farm who may be wishing to settle young children.
Outside Visitors: Please advise us on outside visiting guests. A small charge will be made for outside guest use of the swimming pool. A group organiser will be required to be held responsible for dealing with any issues arising from the group booking.
Please contact us if you wish to discuss further any of the above detail or have special requests. Contact Jill 01493 722523 Email email@example.com
Fire Safety & Access Statement
Type Self Catering
Sleeps 4 - 9
£350 - £2365 per week
In the country near the sea..Lower Wood Farm is a complex of eight cottages with an indoor swimming pool, play barn and outdoor play area.
Luxury cottages in Norfolk, nestled in the tiny hamlet of Mautby with views of rolling Norfolk countryside, just two miles from sandy beaches & bordering the waterways of the Norfolk Broads.
Lower Wood Farm is the perfect setting for a family holiday. It's eight luxury holiday cottages offer the highest quality fittings and furnishings and are tastefully designed with impressive attention to detail, many retaining the old beams and vaulted ceilings. All have been awarded Visit Britain 4 and 5 star ratings and sit in five acres of beautiful open gardens and fields with an abundance of wildlife.
At family-run Lower Wood Farm, every need of a young family on a self-catering get-away-from-it-all break is considered. Its latest addition, the Gold Award 5 star rated Cape Cottage, is specially designed to be accessible for all including wheelchair users.
Lower Wood Farm’s superb indoor heated pool and the Play Barn are in keeping with the rural farm buildings and its safe outdoor grass play paddock complete the ingredients for a perfect family self-catering cottage holiday in Norfolk.
Braeburn Barn Sleep 9 plus Cot The Farmhouse sleep 7 plus Cot The Cottage sleep 6 plus cot; The Appleloft sleeps 6 plus cot; Cape Cottage M2 sleeps 5 + 1 plus cot; Bramley sleeps 5 plus cot; Russet sleeps 5 plus cot; Pipkin sleeps 4 plus cot.
Additional Directions Information
Journey from Norwich Norwich to Acle A47 Acle to Filby A1064 Continue through Filby Village on the A1064 On leaving the village the Kings Head Public House is on your left at the cross roads. Continue on the A1064 towards Casiter on Sea. Browns Lane is the second turning on the right 1 mile from the Kings Head Public House. 1st Turning is Market Lane DO NOT TAKE. 2nd turning Browns Lane. Approach with caution as concealed turning. If you miss the turning you will approach a roundabout in 3/10 mile, continue around and back toward Filby our turning will now be 3/10 mile on your left. Lower Wood Farm Country Cottages sign is on your left as you turn in. Continue down Browns Lane for nearly 1 mile (speed limit 20 mph) passing through Upper Wood Farms. As you approach Lower Wood Farm Cape Cottage is on your left with private parking. Our main car park is also on your left as you approach the cottage complex. This is sign posted and you are requested to park as directed. Braeburn Barn guests please continue past the car park as directed to Braeburn Barn and you will be advised on car parking once you have unloaded your luggage.
Arrival Via Great Yarmouth: Great Yarmouth A12 or North A149. Turn off the A149 onto the A1064 toward Acle and Filby at the roundabout. Leaving the roundabout Browns Lane is 3/10 mile on your left. Approach with care as the turning is concealed. As you turn our sign for LWFarm is on your left. Continue as marked (it is blue).
Could you please forward this information to guests that are staying with you.
Please have a safe Journey.