Booking Information, Terms & Conditions
Paying for your holiday:
We require a non-refundable deposit of one quarter of the cost of your holiday on booking. Please pay by cheque made payable to Harvest Harris-Jones. The balance is due four weeks before your holiday begins. If we have not received your balance four weeks before the beginning of your holiday we will assume you wish to cancel and your deposit will be forfeited. We strongly recommend that you arrange travel insurance.
If you do need to cancel, for any reason, please give more than 8 weeks’ notice and, although your deposit is non-refundable, we won’t make any further charges. If you cancel within between 4 and 8 weeks of the start of your holiday, we will charge you an additional 25% of the cost of your holiday. If you cancel within 4 weeks we will charge you the full cost of your holiday unless another booking can be found for the period.
The price includes the use of Skylark Cottage and garden, heating, hot water and lighting and logs. Organic luxury cotton bed linen is also provided. Sets of cotton towels for use during your holiday are provided. Each set consists of a hand towel, shower towel and bath towel.
Arrivals and departure:
Your holiday week at Skylark Cottage begins on Saturday. You are welcome to arrive at Skylark Cottage on Saturday any time from 3.30pm onwards, this gives us time to get everything ready for you. When you arrive please come to Curlew Cottage, (just along from Skylark) so that we can welcome you in. If you ring us when you're nearby we will make sure the fire is lit, and tea and homemade cake are waiting.
Departure on the last Saturday must be before 10.00 am.
We ask you to respect the cottage and leave it as you found it, this ensures we can get it ready for the next guests,
Groceries and fresh produce:
The Green Shop in Berwick upon Tweed has a wide range of organic and Fairtrade goods, including all sorts of groceries, fresh fruit and vegetables. (Tel.: 01289 305566).
Lowick has a small village shop which is well stocked with essential items and sells newspapers. A daily delivery can be arranged (cycle powered when weather permits).
We welcome children of all ages at our cottages and hope they have a wonderful holiday, we have a number of boxes of toys and games that we will put in the cottages for your family to use during your stay. If your child will be having a birthday during your stay please let us know so we can make them a special birthday cake. We do ask that children are supervised in the cottage to prevent unnecessary damage. A cot and fireguard are available on request.
Damages and breakages:
Please let us know immediately if something is damaged or not working in your cottage and please also let us know if you break anything. We accept the odd breakage and normal wear and tear as part of daily life, but any major breakages, stains or damage caused willfully or through lack of care will have to be paid for.
Non-Availability of Accommodation:
We would only cancel your accommodation under exceptional circumstances, for reasons beyond our control. In the event that we are unable to proceed with your booking we will offer you a full refund. Our liability would not extend beyond this.
We welcome one well behaved pet by prior arrangement.
Smoking is not permitted in any of our cottages.
Laverock Law Cottages can accept no responsibility in regards to damage caused while using the cottages or parking areas. We accept no liability for damage to persons or property during your stay with us, except where proven through the negligence of ourselves. We recommend that you arrange travel insurance.
Data Protection Policy:
We will keep your information securely and we will not share your details with a third party, unless it is in order to comply with the law.
Looking after our environment is really important to us and we hope that you will share with our ethos whilst staying with us. There are some wonderful food producers in the region which will add taste and variety to your stay, items from some of these will be included in your welcome pack. We source locally, from ethical suppliers and recycle as much as possible. Please use the recycling bins provided and be thoughtful about energy use and water.
If you wish to get to us using public transport, the nearest station is Berwick Upon Tweed, from which we will happily collect you.
Cycles can be stored securely during your stay or may be hired from Heatherslaw Cycle Hire, Ford. Tel.: 01890 820338
During the summer months we will have a campfire (usually on a Thursday night) in the paddock, all children must be supervised by an adult, Laverock Law Cottages can accept no responsibility for any accidents that happen when children are not correctly supervised. We will not allow campfires at any other time unless by prior agreement.