The Shepherd Neame Visitor Centre is the start of the guided tour of Britain's oldest brewer.  See the traditional mash tuns; taste natural mineral water from the brewery's well; try some malted barley; smell the locally grown Kentish hops; see bygone delivery vehicles and step into a recreated cooper's workshop. Then try the end product with a tasting session.

Special events are held throughout the year and the brewery supports many local events in the town.